Privacy Policy

1. Who We Are

CalixWeb ("CalixWeb," "we," "our," or "us") is a web design and digital services agency based in Tampa, Florida. We build professional websites and AI chatbot solutions for local businesses across the United States.

Contact: contact@calixweb.com  ·  Tampa, FL

2. Information We Collect

Information you give us directly

When you fill out our contact form, we collect:

• Full name
• Email address
• Phone number (optional)
• Business description and project details you share with us
• Which service package you're interested in

Information collected automatically

When you visit calixweb.com, we may collect basic analytics data through Cloudflare Web Analytics, including:

• Pages visited and time spent on site
• General location (country/region level only — not precise location)
• Browser type and device type
• Referring website

Cloudflare Web Analytics is privacy-first and does not use cookies or track individuals across websites.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and discuss your project
• Provide web design and digital services you've requested
• Send project updates and invoices
• Improve how we serve clients

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How We Protect Your Information

• All data transmission is encrypted via SSL/TLS (HTTPS)
• Contact form submissions are processed by Web3Forms and delivered securely to our inbox
• Form bot protection is handled by Cloudflare Turnstile
• We do not store your form data on our website servers
• Payment processing (when applicable) is handled entirely by Stripe — we never see or store your full card details

5. Third-Party Services

We use the following third-party services that may process your data:

• Web3Forms — form submission delivery. See their privacy policy at web3forms.com/privacy
• Cloudflare — DNS, hosting, analytics, and Turnstile bot protection. See cloudflare.com/privacypolicy
• Stripe — payment processing. See stripe.com/privacy
• Google Fonts — font delivery. See policies.google.com/privacy

6. Cookies

Our website does not use tracking cookies or advertising cookies. Cloudflare Web Analytics is cookieless. No consent banner is required because we do not use cookies that require consent under GDPR or CCPA.

7. Your Rights

Depending on where you are located, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of any marketing communications

To exercise any of these rights, email us at contact@calixweb.com and we will respond within 30 days.

8. Data Retention

We retain email communications and project-related information for as long as necessary to fulfill our services and comply with legal obligations. Contact form data delivered via Web3Forms is retained in our email inbox only. We do not maintain a separate database of contact submissions.

9. Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.